Store Policies

Store Policies

Payments

Divine Party Concepts accepts payments via PayPal.

Shipping

Once your order and payment is received, the order will be processed within 3-5 business days. Custom orders take longer to ship, however our goal is to ship your order as soon as possible.  Business days are Monday through Friday and do not include Saturday, Sunday or holidays.

We are not responsible for transit time once it is given to the carrier.

We are not responsible for lost or stolen packages once we have tendered to the carrier.

International shipping is not available.

Rush Orders

We will try our best to accommodate rush orders.  There is an additional fee for all rush orders.  Please email me for availability.

Refunds

If there is a problem with your order, please let us know as soon as possible and we will make our best effort to resolve the issue.  Due to the custom nature of our products, all sales are final.

Printable Files

Your printable file will be emailed to you in a PDF file.  Our designs that are formatted as PDF files cannot be edited.  If you need blank labels customized with names or food titles, please contact us and we can do this for an additional fee.  Colors vary depending on monitors and the printed product may vary from what you see on your computer.  All of our designs are for personal use only.  File sharing, commercial use or selling of these files is not permitted.  All rights reserved by Divine Party Concepts.